Limited Warranty

Your purchase includes the following limited warranty which is in lieu of all other express warranties. VEB, Inc. (“VEB”) warrants each new VEB bicycle frame and original components against manufacturing defects (defined as a defect in materials or workmanship existing at the time of delivery at original purchase) for two years from the date of original purchase and subject to the terms of and conditions of this limited warranty including the limitations and other additional terms below. For valid warranty claims during the warranty period, VEB will replace the defective frame or component with the same or most nearly compatible, then available item. Such replacement is the sole remedy for a breach of this limited warranty. This limited warranty applies only to original purchasers of the bicycle, is not transferable and applies solely to purchases from an authorized VEB dealer. Claims under this warranty must be made directly to an authorized VEB dealer. Bicycles for which a warranty claim is made must be returned for inspection at the customer’s expense along with a copy of the original and dated purchasing receipt.


The above limited warranty does not cover issues or claims resulting from (i) normal wear and tear, (ii) improper assembly, disassembly or maintenance, (iii) failure to maintain the bicycle or to follow instructions or warnings in the owner’s manual, (iv) post-sale installation of parts or accessories, or (v) damage or failure due to accident, misuse, abuse (which includes subjecting the bicycle and/or battery to extreme temperatures or other conditions and/or using the bicycle for stunt riding or jumping), neglect, or theft. Modification of the bicycle voids this warranty. Labor and shipping costs associated with a warranty claim are not covered by this warranty. This warranty ceases when you rent, sell, or give away the bicycle. A decrease during the warranty period in the battery’s charging capacity to 80% or more of the battery’s original charging capacity is excluded from the limited warranty and is not a valid warranty claim.


Naturally, the process starts with the sourcing of the material. Women in Ethiopia either in their homes or together with other women and spin cotton onto a drop spindle to create a thread of cotton, which can then be used for weaving. The cotton threads are both produced inside of their compounds as well as purchased locally. The hand-spun thread is the basis for all of our products.


The cotton threads are dyed in different colors using a combination of natural colours found in often locally grown flowers, plants, herbs and spices as well as AZO free, REACH certified, environmentally friendly man-made dyes. These dyes are meticulously combined in steel pots and then the fibres are soaked in small batches transferring the rich colours onto the cotton.


After the coloring of cotton and silk threads, the local producers proceed with weaving them into scarves, towels and blankets. Weaving the cotton and wildsilk into the beautiful textiles is rooted in an ancient tradition. All our products are woven by the hands of the local weavers on so called hand looms. The hand looms are adjusted for each piece, depending on the size of the product. The weaving process requires a great deal of dedication and patience demanding the weavers use of hands and feet to operate the loom.


The final step in the production is the finishing. It is crucial to ensure the quality and sustainability of the products. After the products are woven, the local artisans make sure that the edges are neat by cutting ends, twisting and knotting the ends and putting finishing touches on each product individually.

From our artisans in Ethiopia to our studio in Sweden, where each piece is given a calico tag and placed in an individual gift box it is then lovingly sent out to their new home at your place!
​We are immensely proud of the phenomenal journey our pieces take and are honoured to share the story with you.
Handmade with love. Each of our pieces are sustainably, ethically, fairly, naturally and thoughtfully made.