Warranty



Limited Warranty

Your purchase includes the following limited warranty which is in lieu of all other express warranties. VEB, Inc. (“VEB”) warrants each new VEB bicycle frame and original components against manufacturing defects (defined as a defect in materials or workmanship existing at the time of delivery at original purchase) for two years from the date of original purchase and subject to the terms of and conditions of this limited warranty including the limitations and other additional terms below. For valid warranty claims during the warranty period, VEB will replace the defective frame or component with the same or most nearly compatible, then available item. Such replacement is the sole remedy for a breach of this limited warranty. This limited warranty applies only to original purchasers of the bicycle, is not transferable and applies solely to purchases from an authorized VEB dealer. Claims under this warranty must be made directly to an authorized VEB dealer. Bicycles for which a warranty claim is made must be returned for inspection at the customer’s expense along with a copy of the original and dated purchasing receipt.

ADDITIONAL WARRANTY LIMITATIONS AND OTHER TERMS; BATTERY CAPACITY

The above limited warranty does not cover issues or claims resulting from (i) normal wear and tear, (ii) improper assembly, disassembly or maintenance, (iii) failure to maintain the bicycle or to follow instructions or warnings in the owner’s manual, (iv) post-sale installation of parts or accessories, or (v) damage or failure due to accident, misuse, abuse (which includes subjecting the bicycle and/or battery to extreme temperatures or other conditions and/or using the bicycle for stunt riding or jumping), neglect, or theft. Modification of the bicycle voids this warranty. Labor and shipping costs associated with a warranty claim are not covered by this warranty. This warranty ceases when you rent, sell, or give away the bicycle. A decrease during the warranty period in the battery’s charging capacity to 80% or more of the battery’s original charging capacity is excluded from the limited warranty and is not a valid warranty claim.