2-year limited warranty
We build it. We stand behind it.
Warranty details
Two-year limited warranty for manufacturing defects in the frame and original components. Terms and exclusions apply.
Full warrantyThe Vintage Experience
Your ride.
Our commitment.
A great bike deserves a great ownership experience. Personal guidance before you buy, thoughtful delivery and real support after you ride.
This is the Vintage way
Your personal bike concierge.
We’ll help you compare bikes, talk through your delivery options and stay available when questions come up. Here’s how we get you from choosing your Vintage to enjoying it.
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A real conversation
Let’s find your ride.
Call our teamSometimes it’s easier to pick up the phone and talk it through. Tell us where you ride, what you like and what you’d like your next bike to do.
We’ll explain the differences between models, discuss your options and answer your questions. You’ll be talking with people who know the bikes and love to ride them.
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Prepared in Santa Clara
From our hands to yours.
Your Vintage is assembled and tested by our team in Santa Clara, California. We take care of the setup before the handoff.
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The arrival
Fully assembled.
Ready to ride.Where our delivery network reaches, your Vintage arrives fully assembled, charged and ready to ride. Our team coordinates the delivery and handoff, with care for the bike and the person receiving it.
Talk through your deliveryOutside our delivery network, we coordinate assembly and pickup through one of our 350 service centers. Call us to confirm arrangements for your location.
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The miles ahead
Always a phone call away.
Talk to our teamHave a question about using your bike, arranging service or choosing an upgrade? Call or email our team. We’ll help you understand your options and coordinate the right support.
Our network of 350 service centers gives you options for maintenance and repairs. Contact us to find the service support available near you.
From our riders
The people make the difference.
Real words from the people who ride Vintage.
I purchased my bike 2 years ago and it has been truly amazing. From the first call with Eddie to the delivery process it was truly a fantastic experience. It has been trouble free ownership and gives me a smile every time I ride it.
A great company coupled with excellent customer service via Eddie who answered questions, gave advice and kept me well informed. My first ride home from the local bike store was a memorable experience. With clear and calm conditions my cold evening ride with with the sun setting behind the Olympic Mountains was perfect . I cannot wait to get out more and enjoy this elegant machine!
I went to the shop and met Cameron, then Andrew. It was a great experience talking about our love of bikes. After taking a test ride, I was hooked. I bought a Scrambler and couldn't be happier. Hang on tight, this thing really moves! This is the most fun I've had in years. Now I'm the guy zipping by with the big smile.
Ride with confidence
30-day returns
Find the ride that’s right for you.
Return details
30-day returns from receipt. Authorization, good condition and proof of purchase required. Shipping is non-refundable; return shipping is deducted.
Returns policyReady-to-ride delivery
Assembled and charged. Direct to your door where available.
Delivery details
Direct delivery where available. Elsewhere, assembly and pickup through 350 service centers. Confirm arrangements for your location.
Delivery & supportLet’s talk bikes
Your next ride starts with a conversation.
Questions about a bike, your delivery or a Vintage you already own? Give us a call or send a message. We love to talk bikes.